Privacy Policy
Ariadni LLC (“Ariadni,” “we,” “us,” or “our”) provides a software platform, available at ariadnilegal.ai, that helps a legal‑services buyer monitor its outside counsel (the “Service”). This Privacy Policy describes the information we collect, how we use and protect it, and the choices you have. It is part of, and incorporated into, our Terms of Use. The Service also includes an email intake feature, AskAriadni, described below.
Summary
Ariadni reads only the mail that arrives in your connected mailbox after you connect, and only from the counsel you tell it to watch. It analyzes such documents and your inbox timing to help you evaluate your own lawyers, and it emails the results to you. We do not sell your data. We do not access your documents, and the product gives no one at Ariadni, including its owner, a way to read them: every account is self-scoped, there is no admin or cross-account view, and your documents are never stored on an Ariadni server.
Information We Collect
We collect the following categories of information:
• Account and identity information. When you sign in with Google or Microsoft, we receive your name and email address associated with that sign-in account.
• Data you authorize. With your explicit authorization, and using the read and compose permissions you grant, the Service accesses messages and attachments that arrive in your connected mailbox after you connect, from the counsel domains you designate, together with message metadata such as sender and timestamp used to measure responsiveness. Monitoring is forward‑looking only; the Service does not scan mail that predates your connection. Separately, if you install the optional Ariadni Companion application on your Mac and connect it with a token from your dashboard, the Companion computes text‑message and call timing metadata on your device (timestamps, direction, and call duration) for the lawyers on your account and transmits only those computed summaries to the Service. It does not read message content, and it does not transmit metadata about anyone other than the lawyers on your account.
• Document content. When a monitored document arrives, its text is read in order to analyze it. We do not retain document text after the analysis is complete. The de-identified results of that analysis are retained as described in Section 6 (Storage, Retention, and Deletion). It also includes any document you choose to upload for review, such as a bill or invoice.
• Profile and matter information you enter. This includes the lawyers, firms, email domains, matters, roles, and fee information you provide so the Service can do its work.
• Billing information. Payments, where applicable, are processed by our payment processor, Stripe. We do not collect or store full payment card numbers; Stripe handles card data under its own terms.
• Usage and technical information. We collect limited operational logs necessary to run, secure, and troubleshoot the Service. This includes a record of attempted and denied sign-ins (the email address used, the sign-in provider, and the time), which we keep to administer access to the private pilot, and a record of your acceptance of the Terms of Use, the Privacy Policy, and, for pilot participants, the Pilot Non-Disclosure Agreement (the versions accepted and the time).
• Assessment history. As the Service reviews the documents in a matter over time, it keeps a de-identified record of its own analysis: the scores it produced, the observations and questions it generated, and how those observations changed from one draft of a document to the next. This record is stored in de-identified form, with party names and other identifying details replaced by neutral tokens on a best-effort basis, and it does not include the documents or messages themselves.
• Email intake (AskAriadni). When you email Ariadni’s AskAriadni intake address, we receive your email address, the content of your message, and one optional attachment, so the Service can generate and send you an automated reply. We do not retain the message or attachment after the reply is sent.
How We Use Information
We use the information we collect to operate and improve the Service: to analyze the documents your counsel sends you, to compute responsiveness, to display the text and call timing summaries computed by the optional Mac companion, to email you the results and stage draft questions in your drafts folder, to maintain your per‑lawyer, per‑matter, and per‑firm scores and a de-identified assessment history on your own record, so the Service can track a document across its drafts and show you whether an issue it raised was addressed, to process billing, to provide support, and to protect the security and integrity of the Service. We do not use your information to advertise or promote any law firm to you.
Third‑Party Artificial Intelligence Processing
To perform its analysis, the Service sends document text and related metadata to a third-party artificial-intelligence provider (currently Anthropic) for processing. Before transmission, the Service applies automated de-identification intended to reduce identifying details. That de-identification is imperfect and is not a guarantee; you should assume that document text is processed by the third-party provider.
Anthropic processes this content on Ariadni’s behalf under Anthropic’s Commercial Terms of Service, available at https://www.anthropic.com/legal/commercial-terms, and its Privacy Policy, available at https://www.anthropic.com/legal/privacy. Anthropic’s Commercial Terms of Service currently provide that Anthropic will not train its models on content submitted through its commercial services. By using the Service, you acknowledge and agree that de-identified content is transmitted to and processed by Anthropic on these terms.
Anthropic is an independent third party and is not controlled by Ariadni. To the fullest extent permitted by law, Ariadni is not responsible or liable for the acts, omissions, security practices, or any data breach of Anthropic, and you release Ariadni from any claim arising out of Anthropic’s processing of content submitted through the Service. This release does not limit, and does not purport to limit, any rights or claims you may have directly against Anthropic.
For the AskAriadni email intake, inbound messages are received through Cloudflare, Inc. (Cloudflare Email Routing) and replies are sent through Amazon Web Services, Inc. (Amazon Simple Email Service). These providers transmit email on Ariadni’s behalf. Before any message content is sent to the third-party artificial-intelligence provider for analysis, the Service applies the same automated de-identification described above, and neither the message nor any attachment is retained after the automated reply is sent.
Cookies and Similar Technologies
The Service application uses an essential session cookie to keep you signed in. It sets no advertising or analytics trackers. Our public marketing site at ariadnilegal.ai uses the LinkedIn Insight Tag, a pixel provided by LinkedIn Corporation, to measure the performance of our advertising and to record conversions such as joining the waitlist. Information collected through the pixel is processed by LinkedIn under its own privacy policy. You can limit ad-related tracking through your browser settings and through LinkedIn’s advertising preferences, and the marketing site honors those choices to the extent the pixel does.
What We Do Not Do
• We do not sell or rent your personal information.
• We do not give the owner of Ariadni, or FTE Legal, access to your documents, your inbox contents, or any lawyer’s scores. There is no administrative path to read another user’s data.
• We do not use anything the Service observes to solicit you, or anyone, for legal services.
• We do not publish, rank, or broadcast the scores generated about any lawyer; those results are private to you and are not disclosed to anyone else except as you direct or as required by law or valid legal process. A score-record verification link that you choose to share reveals only whether the record is valid, the rubric version, the timestamp, and its position in your sequence, never scores, names, or content.
Storage, Retention, and Deletion
Access credentials are encrypted at rest. We do not retain the documents your counsel sends, the documents you upload, or your message text after the analysis is complete. We do retain the Service’s own de-identified analysis: your scores, your profile and matter setup, and your assessment history, meaning the de-identified observations and questions produced for each review and how they changed across the drafts of a document. If you use the optional Mac companion, we also retain the text and call timing summaries it submits, which you can clear from your dashboard at any time. This information is stored in encrypted form on your own record and is scoped so that, through the Service, only you can reach it. It persists until you unsubscribe, disconnect, or delete the relevant matter, record, or account, except where we are required to retain it to comply with law or valid legal process. You may disconnect the Service from your mailbox at any time, which stops all further access, and you may request deletion of your account and associated data by contacting us. For the AskAriadni email intake, Ariadni retains no message content or attachments; it keeps only a hashed, aggregate usage count used to enforce rate limits.
Your Choices and Rights
You can disconnect mailbox access at any time from within the Service, and you can disconnect the Mac companion and clear its stored timing summaries from your dashboard. You can also request access to, correction of, or deletion of your personal information. Depending on where you live, you may have additional rights, including under the California Consumer Privacy Act, such as the right to know, delete, and correct personal information, and the right not to be discriminated against for exercising those rights. We do not sell personal information. To exercise any right, contact us at the address above.
Security
We use technical and organizational measures designed to protect your information, including encryption of credentials, scoped access, and logging. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
Google API Services User Data
Ariadni’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We use Google user data only to provide and improve the user‑facing features of the Service, do not transfer or use it for advertising, and do not allow humans to read it except with your affirmative consent, for security or to comply with law, or in aggregated and de‑identified form.
Children
The Service is intended for use by businesses and professionals and is not directed to children. We do not knowingly collect personal information from anyone under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and, where appropriate, provide additional notice. Your continued use of the Service after an update means you accept the revised Policy.
Contact
Questions about this Privacy Policy or our data practices may be directed to Ariadni LLC through the contact form on our website.